Help & Knowledge Base

Frequently Asked Questions

Everything you need to know about starting, managing, and scaling your recharge platform with RCPanel.

What is mobile recharge software?

Mobile recharge software is a specialized technology platform that allows business owners to process telecom and DTH recharges across multiple operators (such as Airtel, Jio, Vi, and BSNL) using a single wallet and interface. It manages distributor hierarchies, balances, commissions, and API/LAPU modem routing.

How do I start a recharge business?

Starting a recharge business requires: (1) Choosing an RCPanel white-label plan, (2) Providing your domain and brand logo, (3) Connecting API provider pipes or LAPU modems, and (4) Onboarding local retailers who will perform daily customer recharges.

What is white-label recharge software?

White-label recharge software allows entrepreneurs and distributors to launch their own branded telecom recharge and bill payment portal using their own business name, logo, custom domain, and branded mobile app, while the underlying technical infrastructure is fully managed by RCPanel.

What features are included in RCPanel?

RCPanel includes a Super Admin Panel, Master Distributor, Distributor, and Retailer POS consoles, custom branded Android APK, automated commission engine, double-entry financial ledger, BBPS utility bill payments, and hybrid LAPU/API failover routing.

Can I use my own business name and logo?

Yes. All RCPanel white-label packages include 100% brand customization. Your web portal and Android application will display your company name, official logo, brand colors, and contact info.

What is the difference between retailer and distributor panels?

A Retailer panel is the frontline point-of-sale interface used by shopkeepers to sell recharges directly to consumers. A Distributor panel allows business leaders to onboard, monitor, and disburse wallet balances to multiple retailers, earning automated commission margins on network volume.

Can RCPanel integrate with recharge APIs?

Yes. RCPanel supports unlimited third-party recharge API connections with configurable operator routing. You can also connect physical GSM LAPU modem hardware pools for direct operator SIM commissions.

Is there a software demo?

Yes. You can test our web demo at https://rcpanel.com/software-demo-web or download our demo application at https://rcpanel.com/app-demo.

What are the available pricing plans?

RCPanel offers three primary software packages: Reward Plan (₹10,000), Startup Plan (₹15,000), and Enterprise Plan (₹35,000). Custom fintech software development is quoted based on specific architecture requirements.

How do software updates and support work?

All active clients receive ongoing software security patches and operator API updates. Dedicated technical support is provided via email, ticketing, WhatsApp, and phone based on the selected plan tier.

Are additional API or transaction charges applicable?

RCPanel charges a one-time software license fee. You are free to connect any recharge API aggregator or LAPU modem pool of your choice. Transaction commissions and API rates depend on the specific gateway contracts you maintain with third-party providers.

Still Have Questions? We're Here to Help

Speak directly with our technical team in Siliguri or chat with us on WhatsApp for immediate guidance.

Chat with Sales on WhatsApp