WhatsApp Privacy Policy - RC Panel - Mobile Recharge Software, DTH Recharge Software, BBPS Services
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Privacy Policy 



RC Panel values your privacy and is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you use our financial technology services through RC Panel.


1. Information We Collect


We may collect the following types of information from you:


Personal Information: Name, address, email address, phone number, date of birth, government-issued identification details, and other similar information necessary for identity verification and account management.


Financial Information: Bank account details, credit/debit card information, transaction history, and other financial details required for processing transactions and providing financial services.


Technical Information: IP address, browser type, device type, operating system, and other technical information when you access or interact with our website, mobile applications, or services.


Usage Information: Information about your interactions with our services, including transaction details, account activity, preferences, and analytics data.


2. How We Use Your Information


We use your information for the following purposes:


To Provide Services: To provide and maintain our financial services, including processing transactions, managing accounts, and facilitating financial activities.


To Verify Identity: To verify your identity and authenticate your access to our services, including fraud prevention and security purposes.


To Improve Services: To analyze usage patterns, conduct research, and improve our services, including developing new features and enhancing user experience.


To Communicate: To communicate with you, respond to your inquiries, provide customer support, and send important notices related to your account or our services.


To Comply with Legal Obligations: To comply with applicable laws, regulations, and legal processes, including responding to legal requests and preventing illegal activities.


3. Information Sharing


We may share your information in the following circumstances:


With Service Providers: We may share your information with third-party service providers who assist us in providing our services, such as payment processors, identity verification services, and customer support providers.


With Affiliates and Partners: We may share your information with our affiliates or trusted partners for business purposes, including offering complementary services or promotions that may be of interest to you.


For Legal Compliance: We may disclose your information as required by law, regulation, or legal process, or to protect our rights, property, or safety, or the rights, property, or safety of others.


4. Data Security


We implement reasonable security measures to protect your information from unauthorized access, alteration, disclosure, or destruction. These measures include encryption, access controls, and regular security assessments. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.


5. Your Rights


You have certain rights regarding your personal information, including:


Access and Correction: You can request access to your personal information and ask for corrections or updates if it is inaccurate or incomplete.

  

Data Deletion: You can request deletion of your personal information, subject to legal obligations and legitimate business purposes.


Data Portability: You can request a copy of your personal information in a structured, commonly used, and machine-readable format.


Withdrawal of Consent: If we rely on your consent to process your personal information, you have the right to withdraw that consent at any time.


6. Children's Privacy


Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children under 18 without parental consent. If we learn that we have collected personal information from a child under 18 without parental consent, we will take steps to delete that information.


7. Changes to This Policy


We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, and technological advancements. We will notify you of any material changes by posting the updated policy on our website or notifying you directly.


8. Contact Us


If you have any questions about this Privacy Policy, our practices regarding your personal information, or if you wish to exercise your rights, please contact us.


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