Welcome to the Refund Policy page of RCPanel. This Refund Policy outlines the terms and conditions for requesting and obtaining refunds for our services. We want to ensure that our users have a clear understanding of our refund process. By using our services, you agree to comply with the terms and conditions set forth in this policy.
Refunds may be eligible for certain services offered by RCPanel. Eligibility for refunds depends on the type of service and the specific refund conditions associated with that service. Please refer to the specific service terms and conditions or contact our customer support for detailed information regarding refund eligibility.
To request a refund, you must contact our customer support team within 15 days of the date of purchase. Refund requests made after 15 days may not be accepted. When contacting customer support, please provide relevant details such as your order number, the service for which you are requesting a refund, and a clear explanation of the reason for your refund request.
Once your refund request is received and deemed eligible within the specified 15-day period, we will process your refund within a reasonable timeframe. The refund will be issued using the same payment method used for the original purchase unless otherwise specified. Please note that the refund amount may be subject to deductions for any applicable fees or charges as stated in the service terms and conditions.
Some services offered by RCPanel may be non-refundable. These services are clearly identified as non-refundable in their respective terms and conditions. Examples of non-refundable services may include one-time setup fees, domain registration fees, or customized development services. It is important to review the refund eligibility of each service before making a purchase.
If you believe that you have been charged incorrectly or without authorization, please contact our customer support immediately to resolve the issue. We will investigate the matter promptly and take necessary actions to rectify any billing errors or unauthorized charges. It is important to provide accurate and detailed information regarding the disputed charges to expedite the resolution process.
We reserve the right to update or modify this Refund Policy at any time. Any changes will be effective immediately upon posting the revised policy on our website. We encourage you to review this page periodically to stay informed about our refund process and any updates or modifications.
If you have any questions or concerns about our Refund Policy, please contact us at info@rcpanel.com. Our customer support team will be happy to assist you and address any refund-related inquiries you may have.